Asko Dryer E5 Error: Condensate drain fault
Asko dryer E5 error is a common issue reported by Asko appliance owners. What Asko Dryer Error Code E5 Means Error code E5 on Asko condenser and heat-pump dryers indicates a condensate drainage failure. During normal operation these dryers collect water extracted from laundry into an internal tank or pump it out via a drain […]
Sometimes
DIY Fixable
From $150
Typical Repair Cost
45-90 min
Pro Repair Time
Quick Assessment
Answer to continue safely
Is it safe to keep using?
No. The dryer will not complete cycles while E5 is active. If the cause is simply a full tank, emptying it immediately resolves the fault. Do not run the machine again until E5 is cleared.
Can I reset the code?
Yes. Power off at mains for 60 seconds after addressing the cause (emptying the tank, clearing the drain hose). E5 will clear on restart if the condensate drainage path is now functional.
When to stop immediately?
Stop if you notice: Water is leaking from the base of the machine onto the floor — the base tray overflow sensor may have activated., E5 recurs within one cycle after emptying the full tank — pump fault suspected..
Symptoms You May Notice
Water collection tank is full or nearly full
On Asko condenser dryers that use a collection tank rather than a direct drain, the tank indicator light is on and the tank is found to be full of water when removed after an E5 fault.
Cycle halts partway through with no airflow fault
The drying cycle stops mid-programme and E5 is displayed. Unlike E2 or E4, the machine does not feel excessively hot — the halt is caused by water level rather than temperature.
Water visible in the base tray beneath the dryer
On models plumbed directly to a drain, water pooling in the base tray underneath the machine indicates the drain pump or drain hose has failed to remove condensate.
Dryer takes increasingly longer to complete cycles over several weeks
As condensate drainage becomes impaired, the condenser efficiency drops and drying times increase progressively before E5 becomes a consistent fault.
Possible Causes
Full condensate collection tank
The most common and easily resolved cause — the water collection tank has reached capacity and must be emptied before the dryer will continue.
DIY PossibleBlocked or kinked condensate drain hose (plumbed models)
On Asko dryers connected directly to a drain, the small-diameter condensate drain hose has become kinked behind the machine or blocked with detergent residue or lint.
DIY PossibleFailed condensate pump
The small internal pump that removes condensate from the collection sump has seized or its impeller is blocked with lint, preventing water removal.
Requires ProfessionalSafe Checks You Can Do
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1
Empty the condensate collection tank
Pull out the condensate collection tank — on most Asko T-series it is located in the upper-left or lower section of the front panel. Empty it completely into a sink, rinse it out, and slide it firmly back into position until it clicks.
On Asko T608 and DC7 heat-pump dryers the tank typically holds 3–4 litres. It should be emptied after every 2–3 cycles when used at full capacity.
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2
Check drain hose routing (plumbed models)
Pull the dryer forward and inspect the condensate drain hose at the rear. Ensure it has no kinks, is not pinched behind the machine, and that the standpipe or drain it feeds into is not blocked. Flush the hose with water to check for blockages.
The condensate drain hose on Asko dryers should have a gradual downward slope to the drain — any upward loop traps water and prevents drainage.
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3
Reset and run a full test cycle
After emptying the tank or clearing the hose, power off at mains for 60 seconds and restart. Run a full cotton cycle and check that the condensate tank is accumulating water normally (on tank models) or that water is draining freely (on plumbed models).
If the tank remains empty after a full cycle on a tank model, the condensate pump is likely not moving water into the tank — a technician check is needed.
When to Call a Professional
Contact a qualified technician if:
- Tank remains empty after a full cycle despite E5 — condensate pump is not operating.
- Pump makes no sound at all during the cycle — motor has failed.
- Condensate pump replacement on Asko T608 and DC7 series starts from $130.
Need Professional Help?
Find qualified technicians in your area for proper diagnostics and repair.
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