Asko Freezer E5 Error: High temperature alarm
Asko freezer E5 error is a common issue reported by Asko appliance owners. What Asko Freezer Error Code E5 Means Error code E5 on an Asko upright freezer is the high temperature food safety alarm. It activates when the cabinet temperature has risen above a threshold level long enough for the control board to flag […]
No
DIY Fixable
From $170
Typical Repair Cost
60-90 min
Pro Repair Time
Quick Assessment
Answer to continue safely
Is it safe to keep using?
Maybe. If E5 clears within 90 minutes and the freezer recovers to its set temperature, it is safe to continue using it. If E5 persists, do not store food until the unit has been repaired and temperature-stable for 24 hours.
Can I reset the code?
Yes. Pressing the alarm reset button acknowledges the high temperature event and silences the alarm. The code clears automatically once the cabinet temperature returns to within the set range.
When to stop immediately?
Stop if you notice: E5 is still active after 2 hours with the door confirmed closed — a cooling component has failed., All frozen food has fully thawed — contents must be discarded and the unit cannot be relied on until repaired..
Symptoms You May Notice
Frozen food has partially or fully thawed
Ice cream loses structure and firmness, meat feels soft and may begin to show liquid, and frozen vegetables have partially defrosted — confirming the cabinet has been above the safe freeze temperature for a significant period.
Loud or continuous alarm sound
E5 triggers a more urgent or louder alarm pattern than routine door alerts, sustained to ensure the user is alerted to the potential food safety event regardless of distance from the unit.
Compressor running continuously without recovering temperature
The compressor runs without stopping but the cabinet temperature remains elevated, indicating the cooling capacity is insufficient — pointing to a refrigerant, fan, or compressor issue rather than a door event.
E5 shown on the display panel
The control board displays E5 (or a flashing temperature reading above the set point) to signal that the high temperature threshold has been crossed.
Possible Causes
Door left open or power outage
A door left ajar during loading, or a recent power cut, is the most common trigger for E5. The temperature rise was real but temporary and the freezer will recover once the door is closed and power is restored.
DIY PossibleLarge amount of unfrozen food loaded at once
Adding a large quantity of warm or room-temperature food to the freezer introduces significant heat, causing a temporary temperature spike that triggers E5 until the new items are frozen down.
DIY PossibleUnderlying cooling failure
If E5 persists for more than 1–2 hours with the door confirmed closed, a component — compressor, refrigerant circuit, or fan — has failed and genuine cooling has been lost.
Requires ProfessionalSafe Checks You Can Do
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1
Close the door and press the alarm reset
Ensure the freezer door is fully closed. Press the alarm mute or reset button to silence the audible alarm. Wait up to 90 minutes for the cabinet temperature to recover to the set point.
Avoid opening the door during the recovery period — every opening adds warm air and delays the return to safe temperatures.
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2
Check food temperatures with a thermometer
While waiting for the freezer to recover, use a food thermometer to probe any partially thawed items. Food that has risen above -12 °C (10 °F) and softened significantly should be discarded per food safety guidelines.
Ice crystals still present throughout an item generally indicate it is safe to keep. Liquid centres or completely soft texture mean discard.
Tools required -
3
Verify temperature recovery after 90 minutes
Check the display temperature or use a probe thermometer inside the cabinet. If the freezer has returned to its set temperature (typically -18 °C) and E5 has cleared, the unit is operating normally. If E5 remains active, proceed to professional diagnosis.
Keep a maximum thermometer inside the freezer as a permanent addition to track temperature excursions you may have missed.
When to Call a Professional
Contact a qualified technician if:
- E5 persists after 2 hours with door closed and compressor running — refrigerant loss or compressor failure is likely (repair from $250).
- E5 recurs every few days without obvious cause — a slow refrigerant leak is likely and requires professional leak detection and recharging.
- The compressor does not start at all with E5 — the start relay or compressor has failed (start relay from $15; compressor replacement from $350).
Need Professional Help?
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